Conference Call Coordinator - Virtual Meeting Specialist

Part-time - Conference Coordinator - Pay: $17-18+ per hour

Are you that person that stays calm, is reliable and dependable when timing and details matter most? This company supports high-stakes, day-to-day virtual meetings for organizations that depend on precision, professionalism, and real-time execution. Clients are counting on us, and your work truly makes a difference.

This role is ideal for someone who enjoys a business environment, meaningful part-time work, and enjoys supporting people in moments that matter. If this sound like you...then we’d love to meet you.

Position Summary:

The company provides high-touch virtual meetings and conferencing support for distinguished clientele and organizations. This role supports and manages these live and scheduled virtual meetings in a fast-paced, client-driven environment.

Attributes for Success:

• Eager to learn, follow specific directions and standard operating procedures consistently for every conference call.
• Goes above and beyond to provide an exceptional experience to our clients
• Always communicates in a positive, warm, and welcoming way

Essential Duties and Responsibilities:

• Deliver exceptional customer service during live and scheduled conference calls
• Support callers experiencing technical issues; troubleshoot and escalate as needed
• Prepare and manage conferences to ensure accuracy, security, and successful execution
• Communicate clearly with clients and internal teams to ensure seamless coordination
• Monitor details carefully and anticipate potential issues before they arise
• Complete all post-conference documentation and reporting accurately and on time
• Maintain strict confidentiality of company and client information
• Participate in training and follow established procedures and service standards
• Other duties, as assigned

Qualifications:
High School diploma or GED required
Associate's or Bachelors degree preferred

Experience:
Minimum 1+ years of experience working in call center or customer service role in an office environment (experience working in a professional, fast-paced environment, preferred)

Skills:

• Strong attention to detail and organizational skills
• Ability to multitask under deadlines
• Quick learner comfortable with technology
• Strong verbal and written communication skills, friendly
• Professional and dependable work style
• Detail-oriented, organized, able to follow processes and ensure accuracy.
• Technical proficiency with MS Office suite preferred

Schedule Expectations

This is a part-time role (10 hours minimum & up to 20-24 hours weekly, depends on the volume of conference calls). Reliable attendance and availability are most essential during scheduled meetings.

email: bonnie@hrbull.com