Inside Sales Support Coordinator

Position Summary

We are seeking a detail-oriented and organized Inside Sales Support Coordinator to provide administrative and operational support to our sales team. The ideal candidate will have strong knowledge of Microsoft Office applications and basic accounting and bookkeeping principles. This role requires excellent communication skills, accuracy, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Prepare quotations, proposals, and sales orders for customers.
• Process customer orders and coordinate with shipping and production teams.
• Maintain customer records and update sales databases and CRM systems.
• Respond to customer inquiries via phone and email.
• Prepare sales reports, spreadsheets, and presentations using Microsoft Office.
• Assist with invoicing, purchase orders, and accounts receivable follow-up.
• Support bookkeeping activities, including data entry and expense tracking.
• Reconcile sales records and assist with month-end reporting.
• Coordinate schedules, meetings, and documentation for the sales team.
• Maintain accurate filing systems and company records.
• Assist with inventory tracking and order status updates.

Qualifications

• Associate's degree or equivalent work experience in business, accounting, or a related field.
• Minimum of 2 years of experience in inside sales support, customer service, or administrative roles.
• Proficiency in Microsoft Office Suite, especially:
  • Excel (spreadsheets, formulas, reporting)
  • Word
  • Outlook
  • PowerPoint
• Basic knowledge of accounting principles, including:
  • Invoicing
  • Accounts receivable and payable
  • Bookkeeping and data entry
• Experience with accounting software such as:
  • Sage 50 or similar ERP/accounting systems.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and work independently.

Preferred Qualifications

• Experience supporting technical or manufacturing sales teams.
• Familiarity with CRM systems.
• Experience with inventory management or order processing systems.

Key Skills

• Customer service orientation
• Multitasking and time management
• Data accuracy and attention to detail
• Problem-solving skills
• Team collaboration
• Professional communication and telephone skills