You are viewing a preview of this job. Log in or register to view more details about this job.

Cyber Center Lab Technician

Cyber Center Lab Technician aid in keeping the Cyber Lab technology running smoothly and efficiently and provide technical support to students, faculty, and staff.
Duties & Responsibilities:
·        Provide technical assistance to students, faculty, and staff.
·        Answer technical support emails promptly in a professional manner and greet in-person patrons to work with the equipment in the Cyber Center Lab.
·        Clean and maintain lab equipment, track inventory and keep accurate records.
·        Assist with troubleshooting hardware and software issues on a variety of computer systems.
·        Provide password and login assistance for users working on the Lab equipment.
·        Provide assistance with computers, and other resources and devices.
·        Prepare lab equipment for any upcoming research experiments.
·        Other miscellaneous technology-related tasks.
Other tasks may include:
·        Perform RAM, hard drive replacements, software installations, upgrades, and much more.
Competencies & Qualifications:
·        Must be respectful, dependable, honest, discreet, and have a high degree of personal integrity.
·        Must be comfortable as an independent learner and self motivated.
·        Must have accurate spelling and grammar, and the ability to communicate well in written form.
·        Ability to keep detailed records
·        Knowledge of computer operating systems, cybersecurity and digital forensics software tools
·        Excellent attention to detail
·        Good teamwork skills
·        Experience working with lab equipment
·        Research and analysis skills
Compensation will be based on experience.
Student Cyber Center Lab Technician may work no more than twenty hours per week.