Cyber Center Lab Technician

Cyber Center Lab Technician aid in keeping the Cyber Lab technology running smoothly and efficiently and provide technical support to students, faculty, and staff.

 

 

Duties & Responsibilities:

·        Provide technical assistance to students, faculty, and staff.

·        Answer technical support emails promptly in a professional manner and greet in-person patrons to work with the equipment in the Cyber Center Lab.

·        Clean and maintain lab equipment, track inventory and keep accurate records.

·        Assist with troubleshooting hardware and software issues on a variety of computer systems.

·        Provide password and login assistance for users working on the Lab equipment.

·        Provide assistance with computers, and other resources and devices.

·        Prepare lab equipment for any upcoming research experiments.

·        Other miscellaneous technology-related tasks.

 

Other tasks may include:

·        Perform RAM, hard drive replacements, software installations, upgrades, and much more.

 

Competencies & Qualifications:

·        Must be respectful, dependable, honest, discreet, and have a high degree of personal integrity.

·        Must be comfortable as an independent learner and self motivated.

·        Must have accurate spelling and grammar, and the ability to communicate well in written form.

·        Ability to keep detailed records

·        Knowledge of computer operating systems, cybersecurity and digital forensics software tools

·        Excellent attention to detail

·        Good teamwork skills

·        Experience working with lab equipment

·        Research and analysis skills

 

Compensation will be based on experience.

 

Student Cyber Center Lab Technician may work no more than twenty hours per week.