Summer 2024 Hospitality and Event Management Intern

Event Management Intern

Job Summary

The Federal Reserve Bank of Chicago is one of 12 regional reserve banks in the United States. These banks, along with the Board of Governors in Washington, D.C., make up the nation's central bank, which is dedicated to fostering a sound economy and stable financial system.

The Event Management Department manages the following services for the Federal Reserve Bank of Chicago.  Our mission is to support the District and the Federal Reserve System in meeting its business goals through strategic management, effective planning, execution and delivery of quality, cost effective, services.  Service areas include:

1) Event Management - Event planning services and operation of the Chicago and Detroit Conference Centers

2) Travel and Ground Transportation - the District's travel program and support (air, hotel, car)

The Event Management intern will have the opportunity to gain hands-on experience and exposure to a variety of activities and projects in a corporate environment. This internship requires a commitment of 40 hours per week with a flexible but structured schedule, a high degree of professionalism, excellent communication skills, detail-orientation, and ability to work in a deadline driven, fast-paced environment. This position reports directly to the department Team Lead and will provide high-level support to the entire team.

Duties and Responsibilities

Depending on your background and experience, you will get to:

• Liaise with Chicago Federal Reserve employees relative to the work and a variety of projects across Event Management, with the primary focus being in Event Planning and Operations
• Assist, register, and direct guests upon arrival to the conference center
• Assist with producing online and hybrid events
• Assist with the logistics of event set up/communications/client contact using Event Management Tool
• Assist with data gathering for metrics reporting
• Create reports and provide some analysis on the metrics gathered
• Other duties as assigned

Requirements

• Currently pursuing a Bachelor's degree in Business Administration, Hospitality/Hotel Management, Communications/Marketing or related field
• Must be flexible - events may be early in the morning or late in the afternoon/evening
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong organizational and technical skills
• Strong interpersonal skills, and excellent listening and communication skills (verbal and written) 
• High degree of customer service with professional demeanor
• Proactive, self-driven and motivated individual able to perform in a team environment
• Prior experience with event management, hotel or conference center preferred