24-02245 Taxpayer Services Specialist I

The Office of Registration and Operations, Division of Operations has an opening for a Taxpayer Services Specialist I. We are seeking a highly motivated individual to provide leadership and guidance to employees within the Income Tax Prior Year and Amended Section.

As a Taxpayer Services Specialist I for the Commonwealth of Kentucky, you will receive the direction and the training needed to independently process tax returns.

Responsibilities include, but are not limited to:

• Reviewing tax returns as directed
• Performing technical accounting duties such as processing of tax returns and journal vouchers
• Continuously updating notes, histories, and taxpayer information in agency computer systems
• Ensuring the safety and confidentiality of taxpayer information, data, and records
• Remaining up to date on tax laws, policies, and regulations by regularly attending in-house and outside seminars, training sessions, and educational opportunities
• Assisting other areas within the Division
• Performing other duties as required

Additional/Supplemental information:

• Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check)
• Required to comply with all tax laws
• Mostly at a desk using a computer
• Some travel for training and education
• Opportunities for flexible work schedules

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Duties are generally performed in an office setting. May require travel with occasional overnight stays within the Commonwealth of Kentucky.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Misty Fletcher at Misty.Fletcher@ky.gov or 502-564-2490.

An Equal Opportunity Employer M/F/D