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Juvenile Service Officer

Sarpy County


Juvenile Service Officer - Full Time



$26.76 Hourly








Juvenile Justice Center




6/20/2024 12:00 AM Central





Under the general supervision of the Shift Supervisor or designee, performs a variety of semi-skilled administrative and supervisory work for the juveniles detained or on release requiring moderate responsibility and independent judgment.


As an employee of Sarpy County, you receive regular pay for the services you provide at a rate of $26.76 per hour. In addition to your hourly wage, Sarpy County provides benefits, such as insurance and retirement, which are valued at up to $28,465.30  per year. 







Coordinate, direct and monitor the daily activities of juveniles in the Holdover Facility.

Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the general public.

Maintain security, order and discipline to prevent disturbance, escapes and ensure the safety of residents, staff and the community.

Perform intake and orientation functions according to established procedures including interviewing, booking and establishing criteria for admittance or release from detention.

Search and remove personal property from detained youth providing approved clothing and hygiene articles and bed assignments.

Maintain documentation of behavioral incidents and observation of residents and monitor residents physical location at all times.

Review resident information from the previous shift and report activities to next shift.

Ensure documentation (e.g., behavior, evaluations, booking sheets, etc.) on residents is up to date and accessible to staff.

Ensure visitors are authorized and monitor activities during visiting hours, searching detainees after visitation.

Respond to calls and route or handle detainee requests.

Release juveniles and returns personal property according to established procedures.

Maintain and enforce security procedures for youth and staff.

Resolve differences and disagreements among youths, and intervene in youth altercations.

Restrain youths and deals with behavior problems as necessary in accordance with prescribed guidelines.

Conduct searches of youth and rooms to locate contraband, and conducts night perimeter checks to identify unusual situations and ensure building security.

Observe youth behavior and maintain awareness of juvenile's emotional and physical needs including, but not limited to, signs of depression, suicide, disturbances or escape plans.

Complete documentation as needed for any incidents or damage that occurs.

Control noise level, behavior, and diffuse potentially escalating situations.

Expose youth to adaptive and social skills training, and teaches and mentors responsibility and self-control and ensures youth attend required educational classes.   

Maintain "watch sheet" for designated clients who are identified as high risk (acting out behavior, medical conditions, etc.) reporting any unusual behavior, conditions or activities to the supervisor.

Coordinate, direct, and monitor individual and group activities and appointments (e.g., mealtime, court appearance, medical appointments, recreation, group leisure, classroom education/training, work assignments, etc.).

May escort detainees off campus to appointments, court dates or for other matters.

Demonstrate and provide environment that promotes accountability and appropriate consequences for delinquent behavior.

Monitor medication intake and alert nurse to any detainee medical issue.

Respond to medical emergencies, consult with supervisor, and take appropriate action in strict accordance with establish procedures.


Review rules with parent/guardian of juvenile and ensure understanding prior to being placed in the program.

Communicate regularly with parents and assist the family in establishing effective communication, structure and discipline.

Prepare reports on each client in the CARE Program.

Collect specimens as needed to screen for substance abuse.

Establish and monitor tracking equipment for each client in the program based on predetermined schedules.

Conduct phone checks of clients, approve outings and make necessary schedule changes.

Monitor alarms and make changes to schedule as needed.

Serve as a member of various committees as assigned.

Perform other duties as directed and assigned.






Education and Experience:

Two (2) years of College-level coursework in social service, criminal justice, psychology, sociology, teaching, or social service area  required*.
Experience working with juveniles preferred.
*Approved combination of training and/or work experience that would provide equivalent knowledge, skills, and abilities may be considered and substituted for the stated education.

Special Requirements

Must be 21 years or older at time of employment

Must have and maintain throughout employment a valid Driver's License, as well as meet eligibility requirements of "acceptable driver standards" as defined by the County.

Must successfully pass extensive background checks, including but not limited to criminal history records check.

Necessary Knowledge, Skills and Abilities

Knowledge of and ability to enforce and apply departmental Standard Operating Procedures (SOP) and general orders

Knowledge of the use of Sheriff's Office records and their application to the solution of problem issues

Knowledge of Sheriff's Office responsibilities and ability to use independent judgment in the performance of duties

Ability to operate Electronic Monitoring equipment and GPS

Ability to accept direction from a supervisor

Ability to work flexible hours and over-time

Ability to work with juveniles who are at risk

Ability to operate standard office equipment and other equipment relating to a comprehensive law enforcement program

Ability to prepare of clear, accurate and comprehensive recommendations and reports

Ability to perform basic mathematical calculations, utilize correct grammar, spelling and punctuation

Ability to maintain the confidentiality of all departmental communications, documents and correspondence

Ability to deal with the general public in a courteous and tactful manner

Ability to work under pressure and/or frequent interruptions

Ability to navigate stressful situations while maintaining composure

Ability to understand and follow exacting verbal and written instructions

Ability to prioritize work and carry out assigned projects to completion

Ability to communicate effectively, in English, both verbally and in writing

Ability to operate a computer, calculator, printer, scanner, fax, copier, phone, law enforcement radio, control panels, locking/unlocking doors, alarms, mace, approved restraints, breathalyzer, first aid equipment, and other equipment used to perform the essential functions of this job






The physical demands and working environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Work is performed indoors in a Staff secure detention facility on an assigned shift supporting a 24 hour, 7 day a week operation as well as outdoors in varying weather conditions when assigned home visit duties. Outdoor work involves exposure to temperature extremes, high humidity, adverse weather conditions, dirt, dust, and loud noise. Work involves the potential for contact with or exposure to infectious/communicable diseases, blood borne pathogens, and infectious materials.  Work requires close interaction with juveniles and may be difficult or physically/emotionally challenging when dealing with those who are irate or verbally abusive, their family members, or when dealing with critical situations. The noise level is typically moderate with occasional exposure to loud noise.

Work hours include holidays, weekends, call-ins, and irregular duty assignments. Work may be fast-paced when dealing with multiple priorities and time constraints as well as interruptions. Work hours are subject to call 24 hours a day, 7 days a week in the event of a crisis.

Work requires some physical activity including frequent periods of standing/remaining upright and walking/moving about as well as occasional sitting/remaining stationary, bending, twisting, stooping, running and reaching as well as balancing and shifting from knees to standing position when restraining combative juveniles. The incumbent must possess the hand-eye coordination and manual dexterity necessary to operate/manipulate equipment (use hands to finger, handle, or feel objects/tools). The employee must occasionally lift and/or move up to 25 pounds or up to 200 pounds as a team when assisting in the physical restraint of a combative juvenile.

Required sensory abilities include vision, hearing, smell, and touch. Visual abilities, correctable to normal ranges, include close, distance, and color vision as well as the depth perception and the ability to adjust focus. Communication abilities include the ability to talk (verbal exchange) and hear within normal ranges.
Link to Job Analysis:




Sarpy County



1210 Golden Gate Drive

Papillion, Nebraska, 68046





Juvenile Service Officer - Full Time Supplemental Questionnaire




What is the highest level of education you have achieved?


No high school

High School or GED

Some College/No Degree

Associate's Degree

Bachelor's Degree

Master's Degree

Advanced Degree beyond Master's



How many years of related experience do you have?


No experience

Less than 1 year of experience

1 year of experience

2 years of experience

3 or more years of experience



Describe in detail your related work experience. If you have no experience, please write 'N/A'.




Do you have any bona fide experience working with juveniles in a secure detention facility?






If you answered YES to the above, please explain your work experience with juveniles in a secure detention facility.




Are you able to perform the essential functions of this position with or without accommodation?






The starting pay rate for this position is $26.76 per hour. Please indicate if this rate of pay is acceptable to you. Failure to agree to the starting wage will exclude your application from further consideration.






Are you able to meet the physical demands and work environment requirements of this job with or without accommodation?






This position requires that you work 12 hour, rotating work shifts. Shifts are bid by seniority. Work will include holidays and weekends. Are you able to meet this type of work schedule?






Are you requesting Veterans Preference as stipulated in Nebraska Statutes § 48-225 to 48-231? Such preference includes initial employment or a return to employment with the State of Nebraska or its governmental subdivisions if termination of previous employment was for other than disciplinary reasons.






Sarpy County complies with Nebraska Veterans' Preference Laws. If you are claiming Veterans' Preference you must attach Form DD214 (prefer member form 4) and if applicable, documents showing you receive or are eligible to receive benefits from the U.S. Dept. of Veterans Affairs. The spouse of a 100% disable veteran may claim preference by providing the Form DD214, Proof of Disability and a marriage certificate. The spouse of a service member may claim preference and is limited to the time the service member is on active duty and up to 180 days after discharge/separation from service. DO YOU UNDERSTAND AND ACCEPT THESE STIPULATIONS?




N/A - does not apply



This position requires the operation of a motor vehicle. Please read below for Sarpy County's Acceptable Driving Standards: If you have had one or more of the following, you do NOT meet Sarpy County's acceptable driving standards and would not be eligible for employment. a) Three or more 'at fault' accidents in the last 3 years; or b) Five or more moving violations in the last 3 years; or c) Any combination of 'at fault accidents or moving violations totaling five or more in the last 3 years. d) A DUI/DWI conviction within the last 5 years along with a history of at fault accidents and/or moving violations Do you have a valid driver's license AND meet Sarpy County's acceptable driving standards?




* Required Question