Administrative Support Specialist GS 11

Come check out this administrative role with the SBA!  Come be apart of our team.

Summary

You will serve as a Administrative Support Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Damage Verification Center (DVC) in, Herndon, Virginia. This position assists the Supervisory Program Support Specialist to ensure that necessary internal support functions are accomplished in an efficient and timely manner, and that SBA and DVC support policies and procedures are followed.

Duties

As an Administrative Support Specialist at the GS-0301-11/12, some of your typical work assignments may include:

• Assisting management in assessing the effectiveness of all the support functions performed in the department, e.g., budget, procurement, telecommunications, payroll, supply, accountable property, records management, reports and first line customer service for DVC staff.
• Monitoring support functions with the goal of improving the efficiency of the function and researching ways of improving customer service.
• Utilizing automated software programs for generating word processing documents, spreadsheets, tables and formulas.
• Reviewing and disseminating policies, procedures, and regulations, which may require explanations or discussions with diverse audiences; and providing technical and administrative advice and assistance as required to resolve management problems and maintain continuity of work.
• Assisting in drafting procedural guidelines and memoranda in any of the support functional areas.

Requirements

Conditions of Employment

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• You may be required to complete a one-year probationary period.
• This is not a bargaining unit position.
• A valid driver's license may be required.