Theatre Assistant

Position Type: Federal Work Study Only 

Essential Duties and Responsibilities 

• Work closely with the ticket office coordinator, costume shop manager, and technical director on a variety of duties.
• Interact with theatre patrons in a courteous and professional manner, including answering phone and providing accurate customer service.
• Process ticket orders over the phone and in person.
• Assist with maintenance of the ticketing system.
• Basic costume construction tasks such as hand and machine sewing, ironing, pinning, cutting, etc.
• Organizational tasks such as labeling, sorting, or cleaning in the costume storage areas.
• Assisting during costume fittings by taking notes and photos.
• Basic scenic construction tasks, including using a variety of tools, painting set pieces, crafting props, etc.
• Organizational tasks such as sorting and cleaning in scenic and prop storage spaces.
• Assisting in the transportation of scenic and prop elements between campus spaces.
• Students who are interested in working additional hours or learning more skills may elect to work at technical rehearsals and/or performances. Roles include ushering, front of house work, helping backstage on costume maintenance, or assisting actors with hair & makeup, running the lighting or sound board, or additional technical duties.

Requirements

Minimum Qualifications:
 

• Must qualify for work study through the University of Detroit Mercy Financial Aid office.
• Available work study shifts are Tuesday-Friday between 10am-3pm. Candidates must be available for at least 2 shift per week for at least 2 hours (4 hours total).

Knowledge, Skills, and Abilities:
 

• Organized and detail oriented.
• Able to approach tasks with care and precision.
• Great communication and collaboration skills.
• Able to follow instructions, ask questions, problem solve, and work professionally.
• Can work well independently and in a team setting.
• Willing to learn ticketing and organizational tools/software.
• Willing to learn how to work with power tools and work carefully and safely.
• Willing to learn basic sewing techniques.
• Previous experience in customer service, sewing technique, and/or working with power tools is a plus, but not required.

Preferred Qualifications:

• Previous experience in customer service, sewing technique, and/or working with power tools is a plus, but not required.
• Available work study shifts are Tuesday-Friday between 10am-3pm. Candidates must be available for at least 2 shift per week for at least 2 hours (4 hours total).
• Student employees are asked to be available during show weekends to work downtown at the Marlene Boll Theatre on performance days/evenings. This includes assisting with ushering and concessions sales, greeting and directing guest, and maintaining the concession stand while vending snacks and beverages. Dates of shows are: October 25-27, November 1-3, February 7-9, 14-16; April 4-6, 11-13. Students do not need to be available for all performance dates and shifts.

Physical Requirements:

• Organizational tasks such as labeling, sorting, or cleaning in the costume storage areas.
• Assisting during costume fittings by taking notes and photos.
• Basic scenic construction tasks, including using a variety of tools, painting set pieces, crafting props, etc.
• Organizational tasks such as sorting and cleaning in scenic and prop storage spaces.
• Assisting in the transportation of scenic and prop elements between campus spaces.

Anticipated Schedule: 

• Hours available: Monday -Thursday 10am-3pm

Job Contact: 

Sarah Rusk - hawkinsk@udmercy.edu  - (313) 993-3273